Privacy policy
How Rayyan FZE collects, uses, and protects your information.
Information we collect
Personal information: We collect voluntary submissions including name, email address, phone number, company name, and project details when users request quotes, fill contact forms, subscribe to newsletters, or communicate via email or chat.
Project & content information: For design and development engagements, Rayyan FZE gathers business requirements, branding assets, and content for your website or app as needed to complete projects.
Technical & usage data: The site automatically collects data such as IP address, browser type, device information, pages visited, and referring website. Cookies and similar technologies are used to enhance experience and analyze usage.
Payment data: Payments are processed through Stripe. Rayyan FZE does not store card numbers or banking information. All payment data is handled directly by Stripe in accordance with PCI DSS standards. For more information, see Stripe's Privacy Policy.
How we use your information
- Respond to inquiries and provide quotes and proposals
- Deliver web and app design and development services
- Communicate project updates and support
- Improve our website, services, and user experience
- Send relevant news, updates, or marketing communications (opt-out available)
- Comply with legal obligations
Sharing your information
We do not sell your personal information. Data may be shared with trusted service providers under confidentiality agreements, or with legal authorities when required by law.
Data retention
Personal information is retained for 3 years following the completion of services. Payment-related records are retained for 7 years in accordance with legal requirements.
Data security
We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
Your rights
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request information about how your data is used
To exercise your rights, contact us at support@rayyansoft.com.
Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Governing law
Rayyan FZE is based in the United Arab Emirates. This Privacy Policy is governed by the laws of the United Arab Emirates.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.